Heaven Scent

Average customer rating

4.9

143 reviews

Customer reviews

All reviews are verified with orders

Mr Marco Dal Monte

via Feefo 3rd Mar

The flowers in the composition I sent were wonderful, and my fiancée has been very happy about it. They lasted 3 weeks, while being watered daily.

Mrs Claire Swanepoel

via Feefo 24th Feb

Great, reliable service!

Mrs Dympna Lyons

via D2F 21st Feb

Great service.Thank you

Mr Michael Penton

via Trustpilot 6th Jan

Easy to order. Great selection of arrangements and above all, the delivery was made on the requested day. I have used them before and will continue to use them ******

Mrs Barbara Mann

via D2F 25th Dec 2024

Beautiful flower arrangement xx

Mr Philip Denieffe

via Feefo 5th Nov 2024

Very nice flowers very good service

Miss Zoe Rickman

via Trustpilot 23rd Oct 2024

Sent beautiful flowers as a last minute request. I picked "florist choice" bouquet option and they arrived to recipient beautifully presented.? Thank you for accommodating last minute delivery. Recipient was thrilled.

Miss Sophie moulding

via D2F 22nd Oct 2024

Great service, really quick and accommodating

Mrs Jill Banks

via Trustpilot 11th Oct 2024

Very fast response, Quick delivery and beautiful bouquet delivery on time

Ms frances reynolds

via Feefo 27th Sep 2024

Customer awarded 5 stars.

Miss Elizabeth Aluoch

via Feefo 10th Sep 2024

Bought flowers as a birthday gift. The delivery was prompt and the birthday person loved their flowers. Good customer service.

Mrs Kay Davis

via D2F 15th Aug 2024

Flowers were exactly as they appeared on line and delivered on the day requested The recipient was thrilled with the beautiful quality bunch.

Mrs Kiriakoula Pepe

via Trustpilot 4th Aug 2024

I ordered flowers for my eldest Granddaughter who was turning 18 and I knew it would add to making her feel grown up and an adult, and she loves flowers, and my usual florist wasnt able to deliver on that day, so I checked online and came across, Direct2florist. Although they arent a florist as such I dont think but they do organize flowers to be delivered. I chose a fairly modest bouquet of flowers, and asked for a rainbow of colours, and then I was told that the original florist they had allocated were not able to deliver, so they quickly organized another company to deliver the flowers. They didnt disappoint at all, the flowers were absolutely beautiful and the bouquet was so full it was truly amazing. I will certainly be using them again without a doubt and I have no qualms in thoroughly recommending them.

Mrs Kiriakoula Pepe

via D2F 27th Jul 2024

Absolutely delighted by the flowers that were sent to my Granddaughter for her 18 th birthday, she absolutely loved them and they were beautiful, I asked for a colourfull selection and that is what was sent, From Heaven Scent excellent, thank you.

Miss Debra Kisby

via D2F 6th Jul 2024

The flowers I ordered were delivered promptly, and looked exactly as the photograph on the website. They were absolutely beautiful, tied with a beautiful natural coloured bow - very tastefully presented. Many thanks Heaven Scent xx

Miss Louise Tierney

via Trustpilot 15th Jun 2024

Fast delivery, fresh flowers, proof of delivery sent.

Mr Mark Jabri

via Feefo 13th Jun 2024

Great service. Went above and beyond

Mrs Josie Thompson

via Trustpilot 12th Jun 2024

Flowers were lovely but disappointed with chocolates - milk tray were not what was advertised - I expected luxury chocolates as per photo in advert

Mrs Stephanie Amter-Collins

via D2F 3rd May 2024

Thank you for delivering some beautiful flowers. The recipient was very happy indeed

Mrs Mark Creamer

via Trustpilot 2nd May 2024

Cannot thank and will always use belles florist phoned to get an order delivered earlier because there was a change of plan and they done it and made my mother in law day after a few bad days thank you

Mrs Angela Robins

via Feefo 28th Apr 2024

Excellent

Alette Mc Curdy

via D2F 24th Apr 2024

Thank for ringing to arrange a safe place to leave bouquet ????, customer was not in, , spoke this morning and she loved her bouquet. ????

Miss Nazish Azeem

via D2F 20th Apr 2024

Very nice and delivery on time

Mr and Mrs E and V Masullo

via Trustpilot 12th Apr 2024

Beautiful flowers ?

Miss Leighanne Garvey

via D2F 11th Apr 2024

Absolutely Stunning Flowers sent to my Sister in Luton for her 40th Birthday. I have ordered from various Florists across the UK for various family members over the years and these Flowers from Heaven Sent are outstanding! Thank you so much Heaven Sent, my Sister loved her Flowers and Happy Birthday Balloon and I would highly recommend anyone using your services, for both the Gorgeous floral arrangement, presentation and the delivery being very prompt! :-) xXx

Miss Charlotte Bell

via Trustpilot 8th Apr 2024

Got in contact to check order and make necessary replacements at last minute. Cannot fault! Gorgeous flowers and fantastic customer service

Mr and Mrs E and V Masullo

via D2F 7th Apr 2024

Flowers are beautiful but they were supposed to be delivered a day earlier.

Mrs Stephanie Amter-Collins

via D2F 13th Mar 2024

The flowers arrived as promised and look stunning! Great service and beautiful flowers. My sister was very happy and impressed asking where I had found such a beautiful arrangement. Love supporting love l businesses

Mr Taiwo Olaleye

via Feefo 6th Mar 2024

Excellent and wonderful delivery as well

Charles Andoh

via D2F 16th Feb 2024

The arrangement was nice, and delivered on time but they forgot the message associated with the flowers.

Miss Debbie Coggins

via D2F 12th Feb 2024

Beautiful flowers for my uncles funeral everyone committed on the display would highly recommend this florist 10/10

Mrs Margaret Shrive

via Trustpilot 5th Feb 2024

Very easy to order from the site.the flowers were delivered very quickly and according to recipient she loved them.

Ms Hayley Boyce

via Trustpilot 26th Jan 2024

Im in Australia, ordered florist choice medium flowers asking for flowers for my 95yo nan in UK and for carnations to be added. The flowers sent to my nan were not equivalent to a $100au worth. The selection was poor, 1 Gerbera, a few very small buds of roses and the rest was a green monstrosity. It may have looked ok wrapped in pink paper but when it went into a vase it was not very nice. The quality of the flowers look nothing like pictures on the website. This was not a bouquet for a 95yo lady or one worth $100au, left me disappointed.

Mrs Stephanie Amter-Collins

via Trustpilot 16th Jan 2024

The delivered flowers were stunning and put together so well! Delivery was great too. I chose a florist choice as the flowers were going to someone who hates purple and hence asked them to not inc purple. The comment I received was that the flowers were stunning despite the purple ones.

Mr Philip Denieffe

via Trustpilot 9th Jan 2024

Really nice flowers ?

Paul Chester

via Feefo 20th Dec 2023

Simply excellent floral shop for any occasion needing flowers.

Mrs Tanya Castleman

via Trustpilot 17th Dec 2023

Absolutely beautiful flowers. Better than what was advertised. Well done team, you made our family who we are unable to be with overseas feel loved. Thankyou

Paul Chester

via Trustpilot 16th Dec 2023

The flowers are always fresh and gorgeous. The service and customer service is top quality. If you need flowers for any occasion and you need it done right, make Direct2florist-Heaven Scent, Luton your florist of choice. Sue is amazing!

Mrs Tanya Castleman

via D2F 11th Dec 2023

Thankyou so much. The flowers look amazing and they brighten up our family in the UK

Ms Charmaine Gooding

via D2F 30th Nov 2023

Absolutely 1st class service, order and delivery of a beautiful flower bundle made on the same day.

Mr Melvin Phillips

via Trustpilot 13th Nov 2023

Fantastic service and customer service, and flowers were beautiful. Highly highly recommend.

Miss Mandy Barker

via Feefo 15th Sep 2023

Thank you Heaven Scent for the gorgeous flowers. My friend at work loved them and said that they are the most amazing and beautiful flowers she has ever been given. Highly recommended florist.

Mr Terry Fowler

via D2F 5th Sep 2023

The flowers were delivered on time and they looked great we are both very pleased with the quality and presentation. The lady who delivered was caring and careful. We would definitely use again - thank you very much

Miss Jocelyne Mopiti

via Feefo 15th Aug 2023

Flowers are almost two weeks old & still look amazing, 10/10 quality ????????

Mr Terry Fowler

via Trustpilot 22nd Jul 2023

The flower delivered were just perfect and delivery was on time.

Mrs Lorna Brill

via D2F 20th Jul 2023

Can???t thankyou enough, quick delivery and beautiful flowers when they were needed the most, fabulous service, the best especially when I???m in Australia and my beautiful sister is in England, thankyou thankyou thankyou x

Mr Terry Fowler

via D2F 15th Jul 2023

The flower were wonderful and delivered with care. My wife is really pleased.

Ms Bev Thompson

via D2F 26th Jun 2023

Fantastic service great website

Mr Paul Taylor

via D2F 6th Jun 2023

The recipient was delighted with the flowers. Thank you very much

Mr Simon Burgess

via D2F 12th Apr 2023

First time customer, let down by another florist for an Anniversary present... eek!! Only ordered flowers gone 10pm Tuesday evening and the beautiful and fragrant flowers arrived the following afternoon. Fantastic service, would recommend and will definitely use again!! Thank you so much.

Mr Tomiwa Omonubi

via Trustpilot 9th Apr 2023

Excellent Customer Service. Recipient was delighted

Mr Mark Haydon

via D2F 19th Mar 2023

I have used Heaven Scent for a few years now and have never been disappointed. The flowers are always high quality and beautiful. Today was Mothers Day and mum was thrilled with her flowers. I saw them and they are beautiful. I totally recommend Heaven Scent.

Mrs Joyce Murphy

via D2F 17th Mar 2023

Very pleased with the flowers they are lovely

Antonina Robert

via D2F 14th Mar 2023

Customer awarded 5 stars.

Elizabeth Oliver

via D2F 27th Feb 2023

Customer awarded 5 stars.

Mrs Ann Dobbins

via D2F 23rd Feb 2023

Customer awarded 5 stars.

Mrs Abike Olaleye

via Trustpilot 19th Feb 2023

The flowers were so beautiful and delivery was timely. I would definitely shop from this seller again.

Dr Nicholas HAWKES

via Feefo 16th Feb 2023

Positive experience of purchasing from this local florist, and the recipients liked their arrangement.

Mrs MANISHA GOHIL

via Trustpilot 16th Feb 2023

I paid a lot of money for flowers which my daughter received but in the special instructions I asked for s balloon to be sent as well saying its a boy. This instruction has not been followed and in 4 days the flowers are dying. I am very disappointed ? I expect a full refund for the product

Mrs Abike Olaleye

via D2F 14th Feb 2023

The florist called when there was an issue with my order. She quickly provided solution and was so friendly, patient and helpful on the phone. The flowers were dropped just in time. I would definitely be patronising again!

S Jennifer Dissanayake

via Trustpilot 17th Jan 2023

I used Direct2Florist for the first time. They delivered the order as promised on the scheduled date and my friends were very happy with the gift, flowers and congratulatory message on the birth of the first baby.. Thank You Jennifer Dissanayake

Mrs Sarah Sabater

via D2F 13th Jan 2023

We wanted to send our Franchise Partners some flowers to congratulate them, we looked on google and were impressed by Heaven Scent's website and flowers, the flowers were received the same day and our Franchise Partner said they looked beautiful and smelt beautiful, we had a lovely experience and would highly recommend.

Mr Christian Cox

via D2F 28th Dec 2022

Flowers turned up on time. And looking fantastic. Iv used this service a few times and have not been disappointed

Mrs Miriam Dolan

via Trustpilot 27th Dec 2022

Ordered flowers on-line for my sister in England, same day delivery. Flowers were exactly as pictured and sending a snap of the finished product was an added bonus. My sister was delighted with the flowers too. Thanks so much, will definitely be using your service again.

Mrs Dee millennas

via D2F 20th Dec 2022

Brilliant florist. Required same day flowers and following my order was contacted to check what I would prefer. Delivered promptly when required. Will use this company again.

Mr Martin Shadlow

via Trustpilot 9th Dec 2022

Very nice arrangement of flowers delivered at the time I requested. I have used this flower shop before and will continue to do so in the future

Mrs lynne halling

via D2F 1st Dec 2022

the flowers were delivered on time and were beautiful thank you

Dr Susan Elias-Jones

via Trustpilot 27th Nov 2022

Prompt service. My daughter very pleased with her flowers. Thanks

Mrs M A Reidie

via Trustpilot 24th Nov 2022

Easy to order. Able to order for same day delivery. Flowers were beautiful

Mrs M A Reidie

via D2F 19th Nov 2022

Easy to order, flowers delivered on time. Happy that I could keep track of the status of the order. Recipient tells me the flowers are beautiful but I haven't seen them myself

Mrs Stephanie Sorvel

via D2F 15th Nov 2022

same day delivery, really pleased. Excellent bouquet, many thanks

Mrs Diana Poole

via D2F 12th Nov 2022

Delivered as promised

Mrs Michelle Howarth

via D2F 24th Oct 2022

Beautiful fresh flowers delivered, my mum love them

Miss Agnieszka BIESIADA

via D2F 20th Oct 2022

I ordered flowers for my sister on her wedding anniversary. The bouquet arrived on time and was more beautiful than the one on the website. I am very pleased with the service.

Paul Chester

via D2F 30th Sep 2022

Absolutely beautiful arrangement. Excellent work by Heaven Sent Florist. I will return to place future orders. Thank you.

Mr Mark Haydon

via D2F 24th Sep 2022

Heaven Scent, in Luton, is my favourite florist and I use them all the time. The flowers are always perfect and beautifully presented. Thank you.

Mr Terry Fowler

via D2F 6th Sep 2022

Beautiful flower flower that were well presented. These were the best flower arrangement I have ever purchased.

Ms Tamara McKimmie

via Feefo 29th Aug 2022

Flowers lovely thank you. Nice to have local florist create and deliver to my friend.

Mrs susan Tyler

via Trustpilot 25th Aug 2022

prompt service, easy to order and the flowers were lovely.

Jan Swatridge

via D2F 10th Aug 2022

Flowers were as good as the i age in the web, Gorgeous was the verdict if my friend who received them. Sue was a delight to communicate with.

Mrs Katie Webster

via Trustpilot 26th Jul 2022

My friend was thrilled with her flowers. The florist was really prompt responding to my email when I needed to change the delivery date and she was extremely helpful. Would throughly recommend. Thank you.

Mrs Karen Plumb

via D2F 14th Jul 2022

Very happy with my order the flowers were beautiful. Thank you so much for the service we will be using you again.

Mrs Joanne Middleton

via D2F 6th Jul 2022

I placed my order around 2pm and the most amazing display arrived early evening SAME DAY!! My sister was so pleased and said was better than the photo. Highly recommend will always use them in future

Ms Julie Benson

via D2F 29th Jun 2022

The flowers were amazing, pity they arrived the day I ordered them NOT

Mrs Jackie Hampson

via D2F 8th Jun 2022

Very pleased with the service and had great feed back from the recipient said the flowers were fabulous

Mrs Lynda Lea

via D2F 27th Mar 2022

Beautiful flowers. Shame I got timing of delivery wrong. Florist was most helful.

Mr Claudiu Dragan

via D2F 23rd Mar 2022

Customer awarded 5 stars.

Mrs Gwendoline Gibbons

via D2F 5th Mar 2022

Outstanding service, beautiful flowers and arrangement. Heaven Scent have never let me down when I have used them. Thank you Heaven Scent.

Mrs Sharon lackburn

via D2F 12th Feb 2022

Ordered online from Australia and delivered to UK same day. Excellent service.

Mrs Paula Whitmore

via D2F 29th Dec 2021

Gorgeous flowers and chocolates but no balloon which I paid for

Mrs Samantha McMahon

via D2F 18th Dec 2021

Absolutely stunning as always thank you so much. X

Mrs Margot Wright

via D2F 10th Dec 2021

Arrived when requested. Recipient said they were very good quality and were lovely and bright and cheerful. This is the second time I have used this site and will definitely be using again. The first time was for same day delivery and they were excellent.

Mrs Helen Fozard

via D2F 17th Oct 2021

Beautiful flowers, easy to order and delivered the same day. Brilliant service.

Mr Kleo Louka

via Trustpilot 17th Oct 2021

UNFORTUNATELY WHAT I PAID OVER £40 FOR WAS NOT WHAT WAS DELIVERED.... I COULD NOT ACTUALLY BE BOTHERED TO COMPLAI...BUT WILL NOT BE USING THIS SERVICE AGAIN

Mr Philip Player

via D2F 2nd Sep 2021

Customer awarded 5 stars.

Mrs Lisa Karawadra

via Trustpilot 19th Aug 2021

Last minute flowers that needed to be sent to a relative! Prompt delivery and a lovely bouquet. Thank you

Mrs Susan Hall

via D2F 3rd Aug 2021

Thank you very helpful when I called with the right address and to ask if they had been delivered . The flowers look amazing and hopefully cheered up someone who???s having a hard time at the moment . Would recommend and will use again so thank you so much I???m very greatful

Mrs Diane and Mohamed Ouazragh

via Trustpilot 1st Aug 2021

So far everything seems fine with d2f, we have been using the website for more than 2 years and it's getting better in terms of orders,the way they inform you about news stuff, making it easier to pass an order that you can't cover, quick response in dealing with issues, they can help in giving a new face lift to your website, and finally they are great to work with.

Mrs Vincenza Warner

via D2F 7th Jul 2021

I didn't actually see the flowers but my friend sent me a photo. They certainly looked lovely & she was very pleased with them

Raisa Zapryanova

via D2F 26th Jun 2021

Customer awarded 5 stars.

Ms Amanda Saunders

via D2F 16th Jun 2021

The flowers were absolutely beautiful, they display was fantastic and the basket just made them very special and my aunt adored them. She commented that the service was fantastic and the lady who delivered was a lovely person. I rate them and your service 5 stars. Thank you

Ms Mirela Matei

via D2F 1st Jun 2021

Customer awarded 5 stars.

Mrs Adrienne Lowther

via D2F 24th May 2021

Thank you for going out of your way to make sure these were delivered in time. The flower arrangement is perfect, just what I asked for. Thank you Adrienne.

Mr maciej gendek

via D2F 1st May 2021

Customer awarded 5 stars.

Mrs Eileen Little

via Feefo 1st May 2021

Many thanks to Heaven Sent Florist.Team. We sent a lovely arrangement from Australia to the UK. We needed fast delivery and they provided it. The lovely bright arrangement looked so good, from the delivery venue photo.

Mrs Adrienne Lowther

via D2F 22nd Apr 2021

Thank you for the prompt delivery and perfect arrangement .

Mrs Gwendoline Gibbons

via Feefo 19th Apr 2021

Outstanding flower arrangement! So much choice with this florist, hard to decide which arrangenent to pick!

Mr sameet pattani

via D2F 4th Apr 2021

Beautiful flowers arrived on time. Many thanks will be using again

Ms Karen Dyer

via D2F 31st Mar 2021

Flowers from HeavenScent are always arranged gorgeous, plenty of flowers in arrangements and they last a long time. Have used HeavenScent several times now and never been dissapointed

Miss Nayyab Sarwar

via D2F 22nd Mar 2021

Quick response and delivered in timely manner Thank you

Jill Homer

via D2F 19th Mar 2021

Wonderful service and a beautiful basket of flowers. Will highly recommend.

Miss Lucy Hodgson

via D2F 13th Mar 2021

Beautiful fresh flowers and very well presented. My mum loved them, thank you.

Miss Ashleigh Hopcroft

via D2F 11th Mar 2021

Wow! I ordered some flowers for a friend to cheer her up. Ordered in the morning with a random request of blossoms and Korean type flowers and got the most BEAUTIFUL flowers delivered that day to her and she absolutely loved them. I have never seen a bouquet so pretty, I can't stop staring at them! Thank you so much.

Miss Terina Saji

via D2F 9th Mar 2021

The flowers were beautiful and the customer service was exceptional.

Mrs Crina Baltatescu

via D2F 8th Mar 2021

Customer awarded 5 stars.

Mr DOMINIK JAN

via D2F 15th Feb 2021

Customer awarded 5 stars.

Mrs Emma Mulligan-Cowley

via D2F 12th Feb 2021

I'd like to sincerely thank Heaven Scent for a job well done! My friend was very pleased with the flowers and teddy delivered. Very prompt and efficient service. Thank you again. E. Cowley.

Louise O'Dell

via D2F 9th Feb 2021

Customer awarded 5 stars.

Mrs Jayne Jeremiah

via D2F 7th Feb 2021

My Aunt loved the flower arrangement & the flowers used gave much pleasure. She was also most complimentary about the lovely lady who delivered the arrangement. Thank you Heaven Scent. This means such a lot to us. This was the first time I have used direct2florist & will definitely use them again. Thank you very much to all concerned.

Miss Lauren Harker

via Trustpilot 28th Jan 2021

Great service, thank you

Mrs Sandra Brown

via D2F 26th Jan 2021

Customer awarded 5 stars.

Brenda Gregory

via D2F 22nd Jan 2021

Thank you for your super service. Will definitely use you again.

Mr Noel Martin

via D2F 18th Jan 2021

A beautiful bouquet of flowers. Sue had been extremely helpful in choosing the flowers and delivering them herself on the requested day.

Kate Sweetman

via D2F 23rd Dec 2020

Fab experience kept me uodated with delivery day and a friendly face delivered 2 my sister. Delighted with the fresh beautiful flowers

Mrs Catherine Toenjes

via Trustpilot 10th Dec 2020

Timely and easy! From Canada to the UK

Adrienne Lowther

via D2F 30th Oct 2020

Florist was very helpful as our customer was very particular about the time of the delivery. They even gave us a courtesy call to check they had got it right! Thank you!

Mrs Joan Newman

via D2F 27th Oct 2020

Having seen the Photo of the Flower's I Ordered I think they are they are First Class & well worth the money & more. Even thou I put the wrong House Number they Phoned me to find out the right House number. I well make sure I use these People Again I am very Happy with the service I was given.

Emma Clitherow

via D2F 5th Oct 2020

Super helpful florist who went out of her way to make sure these were delivered even when I messed up the delivery address!! Would recommend and will be using again to send flowers in this area Thank you ????

Mrs Marie Fegan

via D2F 15th Sep 2020

Absolutely first class service..????

Miss Bethany Exton

via D2F 22nd Aug 2020

Flowers arrived in a lovely condition. My friend absolutely loved them! Thank you for taking over this order after the original florist cancelled

Miss M Khan

via Trustpilot 4th Aug 2020

Was really happy and impressed with the flower arrangement. Just as described Really cheered up someone special.

Miss M Khan

via D2F 30th Jul 2020

Customer awarded 5 stars.

Mr Mark Haydon

via D2F 7th Jul 2020

The flowers were absolutely beautiful. Perfect quality in a stunning arrangement. Very very happy. .

Mr Hitesh Mistry

via D2F 2nd Jul 2020

Delivered with a smile, beautiful flowers, fresh crisp and presented as per expectation. Recommended.

Mrs Anne Bill

via Trustpilot 28th Jun 2020

First class service. Highly recommend . Will use again.

Mrs Julie leatherland

via D2F 27th Jun 2020

Was really happy sent on the same day of ordering and they were beautiful, I have sent a few flowers to people but these were one of the best, thank you so much very reliable, would highly recommend xx

Mrs Anne Bill

via D2F 23rd Jun 2020

First class service. Will diffiently use again.

Ms Kanwal Kazmi

via Trustpilot 19th Jun 2020

Great fast and wonderful flowers

Ms Hilary Spencer

via Trustpilot 18th May 2020

Thank you for doing a great job & getting the flowers to my mum on time

Ms Hilary Spencer

via D2F 9th May 2020

Thank you sooooo much!!!!! This brought me to tears! You did such a beautiful job! I worry about my mum, especially as she???s in a elderly care home, and being so far away in the USA is so hard right now.

Ms Lamiley Moxam

via D2F 23rd Apr 2020

Was just perfect delivered on time. I personally didn???t get to see the flowers but I???m sure that we???re nice. Thank you especially during the trying times

Mrs Tracy Light

via D2F 13th Apr 2020

Thank you for getting the flowers there on Easter Sunday !!

Mrs Judith Coen

via D2F 12th Apr 2020

They delivered sooner than I thought they would be able to and the flowers were beautiful. Very pleased

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